Responsible Gambling at AusInLuck

At AusInLuck, we are committed to providing a safe and enjoyable gaming environment for all our players. Gambling should always remain a form of entertainment, never a source of stress or financial hardship. We encourage every player to gamble responsibly and make informed decisions about their gaming habits.

Our Commitment to Responsible Gambling

We believe that player wellbeing comes first. AusInLuck provides a range of tools and resources designed to help you stay in control of your gambling activity at all times. We actively promote responsible gambling practices and work to prevent problem gambling before it starts.

Tools Available to You

AusInLuck offers several self-management tools to help you maintain control over your gaming experience:

• Deposit limits — set daily, weekly, or monthly caps on how much you can deposit
• Loss limits — define the maximum amount you are willing to lose within a set period
• Wagering limits — control how much you bet during a session
• Session time limits — set reminders or automatic logouts after a specified duration
• Cooling-off periods — take a short break from gambling for a defined timeframe
• Self-exclusion — temporarily or permanently block access to your account

You can access these tools through your account settings at any time. Changes to decrease limits take effect immediately, while increases may be subject to a waiting period.

Signs of Problem Gambling

It is important to recognise when gambling may be becoming a problem. Consider the following warning signs:

• Spending more money or time on gambling than you can afford
• Chasing losses by continuing to gamble after losing
• Borrowing money or selling possessions to fund gambling
• Neglecting work, studies, or personal relationships due to gambling
• Feeling anxious, irritable, or restless when not gambling
• Lying to others about how much time or money you spend gambling
• Gambling to escape problems or relieve negative emotions

If you recognise any of these signs in yourself or someone you know, we encourage you to seek help immediately.

Tips for Staying in Control

• Set a budget before you start playing and stick to it
• Never gamble with money you cannot afford to lose
• Take regular breaks during gaming sessions
• Do not gamble under the influence of alcohol or drugs
• Keep track of the time and money you spend gambling
• Treat gambling as entertainment, not a way to make money

Support Resources

If you or someone you know is struggling with problem gambling, professional help is available. The following organisations offer free, confidential support:

Underage Gambling Prevention

AusInLuck strictly prohibits anyone under the legal gambling age from creating an account or participating in any gambling activity on our platform. We employ age verification procedures during registration and reserve the right to request additional identification at any time.

Contact Us

If you have questions about our responsible gambling policies or need assistance with any of the tools mentioned above, please reach out to our customer support team. We are here to help you enjoy a safe and responsible gaming experience at AusInLuck.